Mercedes-Benz of Heathrow (Aftersales)
Mercedes-Benz dealer in Hillingdon
Address: 520 Stone Cl, Middlesex UB7 8JU, United Kingdom
Phone: 441895714670
Region: Hillingdon
Nearest station: West Drayton (0.55 miles)
Rated: 3.8/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | 8 AM–2 PM |
| Sunday: | Closed |
About Mercedes-Benz of Heathrow (Aftersales)
- 🔸 Mixed opinions on the service center’s responsiveness and communication: one reviewer mentions not receiving a reply to their email for two weeks, while another highlights receiving copy-paste responses.
- 🔸 Complaints about damage to the car: one reviewer reports a bump and scratch on their car’s roof after service. They recommend documenting the car’s condition with a video before handing it over.
- 🔸 Negative experiences with the quality of service: a customer had Service B booked but felt that only oil and oil filter were changed, not fulfilling everything included in Service B. They also mention dusty engine, untopped adblue, and an unchanged air filter causing smells.
- 🔸 Advice against visiting Mercedes-Benz of Heathrow for aftersales services based on poor experiences.
- 🔸 Lack of response from the service center after multiple attempts at communication.
- 🔹 Note: Responses are subjective opinions rather than factual contradictions.
Options: Delivery, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Car wash, Oil change, Repair services, Credit cards, Debit cards, Credit cards
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