McCarthy Cars

Used car dealer in Croydon

Address: 92-96 Mitcham Rd, Croydon CR0 3RJ, United Kingdom

Phone: 442086809460

Region: Croydon

Nearest station: West Croydon (0.38 miles)

Rated: 4.5/5 on Google.

Website

• 👍 Positive review: The reviewer commends McCarthy Cars for their customer service and reliable, ULEZ free cars. They are willing to make a long 6-hour trip just to do business with them.
• 👎 Negative review: The reviewer had an unpleasant experience with the deposit refund policy. They were not aware that the deposit was non-refundable and felt offended when trying to cancel the purchase. McCarthy Cars ended up keeping £1,500 of their deposit for a future purchase.
• 🔄 Mixed opinions on communication: One reviewer mentions delays in hearing back about repairs and receiving conflicting information about the car’s air conditioning problem. However, they were given options for repair and even offered a courtesy car.
• 💰 Deposit policy not clearly stated: The negative reviewer argues that nowhere on McCarthy Cars’ website was it stated that deposits are non-refundable, leaving them feeling stuck with a car they didn’t want due to financial constraints.
• 🔧 Car quality praised: Both reviewers mention positive experiences regarding the cars themselves. Despite any miscommunications or refund issues, they both indicate that the vehicles from McCarthy Cars are great and reliable.

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