Mauritius Holidays Direct

Travel agency in Harrow

Address: 130 Burnt Oak Broadway, Burnt Oak, Edgware HA8 0BB, United Kingdom

Phone: 442087324444

Region: Harrow

Nearest station: Burnt Oak (0.17 miles)

Rated: 3.6/5 on Google.

Website

• 👎 Mixed opinions on the customer service, with one reviewer mentioning inconsistency and confusion while another found a responsive and friendly agent.
• 🚫 Unfair refund policy mentioned by a disappointed customer who had to cancel their holiday several months in advance but did not receive a refund for their deposit.
• 😕 Lack of support when faced with issues like lost luggage, as one reviewer expressed disappointment in Mauritius Holiday Direct’s lack of assistance.
• 😍 Positive experience overall, praising the beauty of Mauritius, its coastline, scenery, and the hospitality of its citizens. The hotel exceeded expectations and was regarded as superior to those experienced in the Caribbean.
• ✉️ Inconsistent communication mentioned by one reviewer who claimed to have experienced difficulties getting responses via email from a specific agent.
• 💼 Another customer decided to book elsewhere after encountering confusion when attempting to change aspects of their holiday with Samir from Mauritius Holidays Direct. They found a better deal elsewhere.
• Overall, customers have mixed experiences with Mauritius Holidays Direct. Some encountered issues with communication and disappointing support while others were happy with friendly agents and had enjoyable holidays in Mauritius.

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