Matalan

Department store in Lewisham

Address: Lewisham Retail Park, Loampit Vale, London SE13 7SN, United Kingdom

Phone: 443330044444

Region: Lewisham

Nearest station: Lewisham (0.17 miles)

Rated: 3.9/5 on Google.

Price range: £££

Website

• 🔹 Mixed opinions about the availability of clothing in-store vs. online, with some customers disappointed that most of the male clothing is only available online while others appreciate the convenience of online shopping.
• 🔹 One customer had a negative experience with self-service, finding it difficult to de tag multiple items and had to ask for assistance from staff, while another found it easy and convenient.
• 🔸 One customer did not enjoy their visit to a particular location, describing it as having a “stale drab feeling” and complaining about the unhelpful staff. They experienced frustration when being forced to use self-checkout by an employee playing on his phone.
• 🔸 However, another customer had a positive experience at a different location. They found it to be a nice big shop with approachable staff and found what they were looking for easily. They mentioned planning to return for more browsing in the future.
• 🔹 A customer was pleased with their purchase of a shirt and suit but expressed disappointment that there was only one sales attendant for several self-checkouts. They felt they had to handle everything themselves without any assistance or friendly interaction.

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