Marks & Spencer TOLWORTH SIMPLY FOOD
Supermarket in Kingston upon Thames
Address: Simply Food, 67-73 Tolworth Broadway Tolworth Towers, Tolworth, Surbiton KT5 9EN, United Kingdom
Phone: 442083908022
Region: Kingston upon Thames
Nearest station: Tolworth (0.28 miles)
Rated: 4.4/5 on Google.
Price range: ££
Opening Times
| Monday: | 8 am–9 pm |
| Tuesday: | 8 am–9 pm |
| Wednesday: | 8 am–9 pm |
| Thursday: | 8 am–9 pm |
| Friday: | 8 am–9 pm |
| Saturday: | 8 am–9 pm |
| Sunday: | 10 am–4 pm |
About Marks & Spencer TOLWORTH SIMPLY FOOD
- 👗 Only women’s clothing available, disappointing for those looking for men’s clothing.
- 😡 Negative experience with the food manager, David C. described as rude, arrogant, and unprofessional.
- 🍫 Customer tried to return a chocolate box but was denied a refund based on store policy.
- 💁 Request for online policy information met with dismissive response from David.
- ⚠️ Mixed opinions on customer service: one positive mention of a polite lady at the desk, contrasting with negative interaction with David.
- 👔 Lack of men’s clothing options criticized by one reviewer but not mentioned by others.
- 😤 Unprofessional behavior and aggressive communication style from David noted in multiple instances.
- ❌ Store policy regarding returns or refunds perceived as inflexible and frustrating by one reviewer but not mentioned by others
- 💬 Diverging perspectives on overall experience: positive comments about M&S Food contrasted with negative encounter involving David.
Options: No-contact delivery, Delivery, In-store pickup, In-store shopping, Wheelchair accessible elevator, Wheelchair accessible entrance, Wheelchair accessible parking lot, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards
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