Marks & Spencer

Department store in Havering

Address: 39 South St, Romford RM1 1NT, United Kingdom

Phone: 441708766424

Region: Havering

Nearest station: Romford (0.22 miles)

Rated: 4.1/5 on Google.

Price range: ££

Website

• 🛒 Marks & Spencer is a large shop with a wide variety of food, groceries, and clothing for men, women, and children. The store has an upscale feel with dim lighting and luxurious shelving design. However, some customers feel that the prices at Marks & Spencer are slightly higher compared to similar shops.
• 👗 One reviewer praised the excellent service they received from Margaret in the lingerie department. They found her to be thorough, professional, friendly, and helpful during their bra measurement. This customer appreciated the new campaign launched by M&S to help women find their correct bra size.
• 💼 On the other hand, another customer had a negative experience with customer service at Marks & Spencer. They wanted to return a product but were not allowed because the tags had been taken out. The item also had marks when they purchased it initially but received no assistance despite having their receipt. This customer felt that they were treated as if they weren’t a genuine buyer and found the staff’s behavior cold and uncomfortable.

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