Department store in Hackney
Address: 5 Liverpool Rd, London N1 0RR, United Kingdom
Phone: 442078372744
Region: Hackney
Nearest station: Angel (0.06 miles)
Rated: 4.1/5 on Google.
Price range: ££
Opening Times
| Monday: | 8 AM–9 PM |
| Tuesday: | 8 AM–9 PM |
| Wednesday: | 8 AM–9 PM |
| Thursday: | 8 AM–9 PM |
| Friday: | 8 AM–9 PM |
| Saturday: | 8 AM–8 PM |
| Sunday: | 11 AM–5 PM |
About Marks and Spencer
- 👍 Diana is praised for her exceptional service, positive attitude, and going the extra mile.
- 👎 Management is criticized for not acknowledging and recognizing exemplary employees like Diana.
- 👍 The store has a wide selection of products and the reviewer shops there frequently without any issues.
- 🤔 However, one negative experience occurred when a security guard started following the reviewer around with no subtlety.
- 😕 The reviewer felt highly uncomfortable as the security guard rushed to each aisle they visited and even bumped into them.
- 📛 The incident was deemed unprofessional and made the loyal customer question why they were treated this way.
- 💡 Key takeaway: Mixed opinions on Marks and Spencer – exceptional customer service from Diana but lack of acknowledgment from management. Overall positive shopping experience with a wide product selection, but one negative encounter with an unprofessional security guard.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards
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