Magnet Kitchens
Kitchen supply store in Greenwich
Address: 1 Fenton Parade, Woolwich Rd, London SE10 0FY, United Kingdom
Phone: 442088584154
Region: Greenwich
Nearest station: Westcombe Park (0.37 miles)
Rated: 3.0/5 on Google.
Opening Times
| Monday: | 9 am–6 pm |
| Tuesday: | 9 am–6 pm |
| Wednesday: | 9 am–6 pm |
| Thursday: | 9 am–6 pm |
| Friday: | 9 am–6 pm |
| Saturday: | 9 am–6 pm |
| Sunday: | Closed |
About Magnet Kitchens
- 🤷♀️ Mixed opinions on staff and advice: Some found the staff rude and gave bad advice, while others had a fantastic experience with an appointed designer who offered brilliant customer service and advice.
- 📦 Missing items from delivery: Some customers reported missing items from their kitchen delivery, which caused inconvenience.
- 💬 Terrible communication about re-delivery: There were complaints about poor communication regarding re-delivery of missing items.
- ⚖️ Complaints process focused on financial loss: The complaints process seemed to prioritize financial loss rather than the inconvenience caused by missing items that delayed work.
- ⏳ No response to warranty claim after 2.5 months: One reviewer didn’t receive a response to their warranty claim even after waiting for 2.5 months.
- 💰 Exorbitant cost for spare/replacement parts: It was noted that purchasing spare or replacement parts was expensive.
- 👍 Fantastic experience with specific branch and designer: One reviewer had a fantastic experience with their appointed designer at a particular branch of Magnet Kitchens. The designer provided excellent customer service and support throughout the process.
Options: Delivery, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards
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