Lockhouse
Pub in Westminster
Address: 3 Merchant Sq, London W2 1JZ, United Kingdom
Phone: 442077064253
Region: Westminster
Nearest station: Edgware Road (Bakerloo) (0.11 miles)
Rated: 4.1/5 on Google.
Price range: ££
Opening Times
| Monday: | 10 am–11 pm |
| Tuesday: | 10 am–11 pm |
| Wednesday: | 10 am–11 pm |
| Thursday: | 10 am–11 pm |
| Friday: | 10 am–11 pm |
| Saturday: | 10 am–11 pm |
| Sunday: | Closed |
About Lockhouse
- 👍 The quality of the food and drinks at Lockhouse is good.
- 👎 Some reviewers mention that the service is lacking, with inexperienced and inattentive waitstaff.
- 🤷♀️ Mixed opinions on the attentiveness of the staff. One reviewer mentions a spilled mojito being left on the floor for over an hour.
- 😕 There may be a bias towards serving English Caucasian customers over others, as one reviewer mentions not being attended to until their English friend intervened.
- 😮 The manager seemed dismissive towards someone ordering in perfect English if they belonged to an ethnic minority.
- 💁♂️ Despite these experiences, positive interactions were noted when it came to serving drinks. However, there was some confusion during one customer’s order.
- 💬 Communication issues between staff and customers were brought up with limited understanding by staff members for some customers’ requests.
- ⌚ Delays in service were observed as well, with one customer waiting for 10 minutes before getting assistance from their English friend.
Options: Outdoor seating, Takeaway, Dine-in, Delivery, Great cocktails, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Alcohol, Beer, Cocktails, Food, Food at bar, Free water refills, Spirits, Wine, Seating, Dogs allowed, Toilets, Wi-Fi, Wi-Fi, Casual, Groups, LGBTQ+ friendly, Transgender safe space, Accepts reservations, Credit cards, Debit cards, NFC mobile payments, Credit cards
User Feedback
There are no reviews yet. Be the first one to write one.