LloydsPharmacy

Pharmacy in Bromley

Address: 13 Windsor Dr, Orpington BR6 6EY, United Kingdom

Phone: 441689852417

Region: Bromley

Nearest station: Chelsfield (0.1 miles)

Rated: 1.4/5 on Google.

Website

• 👍 Gave wrong medication, realized after two days, pharmacy apologized but error should not have occurred.
• 👍 Excellent service from a specific staff member, but overall process and communication need improvement.
• 👎 Flu jab appointment cancelled without notice or communication, wasted journey, manager aware but no follow-up.
• 👎 Negative experience overall, suggests avoiding the pharmacy and highlights low average rating.
• These reviews for LloydsPharmacy show mixed opinions about their services. On one hand, there was a serious mistake of providing the wrong medication that caused discomfort for the customer. However, they were apologetic about it. Another customer appreciated the efficiency of a new pharmacist and friendly staff but criticized issues with the overall process and lack of interdepartmental communication.
• Unfortunately, one customer had a negative experience where their flu jab appointment got canceled without any prior information or courtesy call from management. This led to frustration and wasted time for them. Finally, there is a review advising others to avoid this pharmacy altogether due to their low average rating.
• It is clear that LloydsPharmacy needs to take action to rectify these issues and improve their service quality in order to regain trust from customers.

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