Lloyds Bank
Bank in Bromley
Address: 12 Sydenham Rd, London SE26 5QD, United Kingdom
Phone: 443456021997
Region: Bromley
Nearest station: Forest Hill (0.15 miles)
Rated: 3.3/5 on Google.
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About Lloyds Bank
- 👍 Staff were helpful, friendly, and knowledgeable.
- ✅ Lovely interior and exterior of the branch.
- 🚴 Convenient cycle parking outside with a Toucan crossing point.
- 💬 Mixed opinions on customer service: positive experience vs. unhelpful and condescending staff.
- ⚠️ Lack of accessibility for wheelchair users due to the absence of a ramp.
- ❌ Warning about a cash machine being targeted by thieves with no security devices or cameras installed. One customer experienced unauthorized withdrawals from their account.
- 😡 Complaints about rude staff who didn’t spell Sydenham correctly when booking an appointment.
- Overall, there are contrasting experiences at Lloyds Bank. While some customers received excellent service from helpful staff members at a well-designed branch, others encountered unhelpful behavior and witnessed the bank’s failure to provide accessibility for disabled individuals. Additionally, concerns exist around the security of their cash machines due to reported incidents of theft. A complaint was also made regarding rude staff who demonstrated poor spelling skills when arranging appointments.
Options: Wheelchair-accessible car park, LGBTQ+ friendly
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