Lloyds Bank
Bank in Newham
Address: 52-53, The Arcade, Westfield Shopping Centre, London E20 1EH, United Kingdom
Phone: 443456021997
Region: Newham
Nearest station: Stratford International (0.29 miles)
Rated: 2.4/5 on Google.
Opening Times
| Monday: | 10 AM–6 PM |
| Tuesday: | 10 AM–6 PM |
| Wednesday: | 10 AM–6 PM |
| Thursday: | 10 AM–6 PM |
| Friday: | 10 AM–6 PM |
| Saturday: | 10 AM–4 PM |
| Sunday: | Closed |
About Lloyds Bank
- 👩⚖️ Mixed opinions regarding customer service:
- – One customer encountered an Indian lady at the cashiers who provided poor service and was rude, urging management to address the low rating.
- – On the other hand, another customer praised Simra for being super efficient and going above and beyond to assist with their banking needs.
- 🤝 Helpful staff:
- – One reviewer expressed satisfaction with the staff’s helpfulness, answering questions and providing advice even on short notice.
- – Rhea’s exceptional customer service was highlighted by another reviewer, especially her knowledge about Polish people.
- 💼 Efficient problem-solving:
- – Farhanamam received special mention for quickly understanding and solving a problem for a new customer who had no support.
- – Kawser and Rhea were commended for providing amazing and swift service during a visit.
- 😕 Inconsistent experiences:
- – A dissatisfied customer mentioned that despite 8 staff members present, only one was serving. They also noted unprofessionalism and rudeness in communication.
- – However, Sindhu Mam received praise for delivering excellent prompt and quality banking services.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, LGBTQ+ friendly
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