Lloyds Bank
Bank in Islington
Address: 31-33 Holloway Rd, London N7 8JU, United Kingdom
Phone: 443456021997
Region: Islington
Nearest station: Highbury and Islington (0.01 miles)
Rated: 3.1/5 on Google.
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About Lloyds Bank
- 👎 Terrible customer service and neglect, with claims of staff lying and being discriminatory
- 💸 Money lost due to a vending machine taking money and staff not caring
- 🤝 One positive review highlighted helpful and lovely staff, particularly mentioning banking consultant Elena Demosthenous for her patience and dedication
- 🏦 Mixed experiences with the branch – first visit was great with prompt assistance, but second visit had long queues and mediocre staff attitude
- ⏰ Frustrating experience trying to open a joint account at this branch for 1.5 hours, encountering pushy sales tactics, incorrect account numbers, and software crashes.
- Summary: Reviews for Lloyds Bank show a mix of negative experiences regarding customer service, with claims of neglect, lies from staff members, discriminatory questions asked. One review praised the helpfulness of the staff at this branch. Another pointed out varying experiences between visits — one positive encounter but another marred by long queues and average service. Lastly, opening a joint account proved to be an exasperating process due to sales pressure, incorrect details inputted by the bank employee during account setup attempts and experiencing software crashes.
Options: LGBTQ+ friendly
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