Lloyds Bank
Bank in Wandsworth
Address: 125 Balham High Rd, London SW12 9AT, United Kingdom
Phone: 443456021997
Region: Wandsworth
Nearest station: Balham (0.11 miles)
Rated: 2.9/5 on Google.
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About Lloyds Bank
- 👍 The reviewer had a very unpleasant experience at two different branches of Lloyds Bank.
- 👎 The cashier at the Tooting branch refused to accept their tenancy agreement as proof of address, even though it was mentioned in the bank account opening email.
- 🤔 They don’t pay bills because it’s included in their rent and they don’t have a driver’s license for another proof of address.
- ✅ They opened a new account online with their old address proof but were made to wait for 20 minutes to verify documents at the branch.
- ❌ The cashier and the bank manager questioned why they came to the Balham branch when their address proof was from Camden.
- ⚖️ Mixed opinions about receiving wrong information regarding opening an account with a tenancy agreement and feeling fobbed off by the end.
- ⏰ The whole ordeal lasted 20 minutes, which was frustrating and time-consuming for them.
- 😒 The reviewer found the lady cashiers’ behavior extremely patronizing, disdainful, and dismissive, comparing it to dealing with a petulant school teacher.
Options: LGBTQ+ friendly
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