Lloyds Bank
Bank in Croydon
Address: 137 N End, Croydon CR0 1TN, United Kingdom
Phone: 443456021997
Region: Croydon
Nearest station: Centrale (0.08 miles)
Rated: 3.1/5 on Google.
Opening Times
| Monday: | 9 AM–5 PM |
| Tuesday: | 9 AM–5 PM |
| Wednesday: | 9 AM–5 PM |
| Thursday: | 9 AM–5 PM |
| Friday: | 9 AM–5 PM |
| Saturday: | 9 AM–3 PM |
| Sunday: | Closed |
About Lloyds Bank
- 🤝 Lloyds Bank provides good money management and takes care of customers’ finances.
- ⏳ Mixed opinions about wait times at the bank, with some customers frustrated by long queues.
- 💼 Jay is praised as an exceptional employee who provided excellent service and attended to all customer needs.
- 📊 One customer had a negative experience when it took 45 minutes to obtain a bank statement.
- 🗑️ Complaints about the waiting system being slow and inefficient were mentioned by a dissatisfied customer.
- ❌ Some staff members were described as unhelpful, potentially lacking proper training in providing consistent advice or assistance.
- 👍 Positive review highlighting great service and quick document verification on a less busy day.
- 😔 A customer faced a difficult situation after their wallet was stolen, but Saeed from Lloyds went above and beyond to help, including contacting the police. The grateful customer even received treats for their toddler.
- Summary:
- Lloyds Bank generally impresses with its ability to handle customers’ finances effectively. While some customers experienced frustrating wait times at branches, other reviews highlighted exceptional service from employees like Jay and Saeed.
Options: Wheelchair-accessible entrance, Wheelchair-accessible car park, LGBTQ+ friendly
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