Lloyds Bank
Bank in Kensington and Chelsea
Address: 102A Brompton Rd, London SW3 1JJ, United Kingdom
Phone: 443456021997
Region: Kensington and Chelsea
Nearest station: Knightsbridge (0.24 miles)
Rated: 3.0/5 on Google.
Opening Times
| Monday: | 9:30 AM–4 PM |
| Tuesday: | 9:30 AM–4 PM |
| Wednesday: | 9:30 AM–4 PM |
| Thursday: | 9:30 AM–4 PM |
| Friday: | 9:30 AM–4 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Lloyds Bank
- 👍 Everyone at the branch is helpful, polite, and friendly. They provide great customer service.
- 😞 Online support and administration are terrible, making it difficult to coordinate.
- 👍 The lady at the branch was extremely helpful and patient. Highly recommended.
- 😞 The ATM at this branch is not working, which should be a minimum requirement for a functional bank.
- 👍 Staff members went above and beyond to help a customer with a currency issue even after closing time. Excellent service!
- 😞 One male staff member at the branch was extremely rude and ignored a customer’s request for help. This contrasts with positive experiences at another Lloyds Bank branch in South Kensington.
- 👍 Another customer appreciated that there were two staff members available to assist customers upon entry into the bank.
- In summary:
- The reviews for Lloyds Bank show mixed opinions about their services. While many customers found the staff at the branch to be helpful, polite, and friendly, there were negative experiences regarding online support, administration issues, non-functional ATMs, and instances of rudeness from some staff members.
Options: Wheelchair-accessible entrance, LGBTQ+ friendly
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