Lloyds Bank
Bank in Ealing
Address: 25 The Broadway, Southall UB1 1JT, United Kingdom
Phone: 443456021997
Region: Ealing
Nearest station: Southall (0.35 miles)
Rated: 3.0/5 on Google.
Opening Times
| Monday: | 9 am–5 pm |
| Tuesday: | 9 am–5 pm |
| Wednesday: | 9 am–5 pm |
| Thursday: | 9 am–5 pm |
| Friday: | 9 am–5 pm |
| Saturday: | 9 am–3 pm |
| Sunday: | Closed |
About Lloyds Bank
- 🏦 Some customers had a negative experience at the branch, particularly with the person at the identity verification desk who seemed unhelpful and didn’t provide clear answers to their queries.
- 🚫 Another customer complained about an unprofessional behavior from a young employee who didn’t complete their application fully and suggested going to another branch.
- ⌛️ Customers mentioned long queues and slow service at the Southall branch, with only one till open despite multiple employees present. One customer described extremely poor customer service skills from a lady at the till.
- ✅ On a positive note, other customers praised the professionalism and friendliness of staff when transferring money for a house purchase. They appreciated that fraud prevention was taken seriously.
- 😊 An employee named Anil received special thanks for being helpful during these transactions.
- 💬 Mixed opinions were expressed regarding different aspects of service quality within Lloyds Bank branches.
Options: Wheelchair-accessible entrance, LGBTQ+ friendly
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