Lilicloth
Clothing store in Bromley
Address: 12 Galahad Road Bromley, Greater, London BR1 5DT, United Kingdom
Phone: nan
Region: Bromley
Nearest station: Grove Park (0.14 miles)
Rated: 1.0/5 on Google.
Opening Times
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About Lilicloth
- 🙁 The customer had a terrible experience with Lilicloth’s customer service. They felt that the company was untrustworthy and had the worst customer service they’ve encountered.
- 🛍️ The shopper initially liked the cozy outfits and decided to purchase several items, including pajamas and T-shirts.
- 🔄 However, returning the items became a nightmare. There was no free return label, and multiple steps were required, including taking a photo of the post office receipt.
- 💸 Instead of offering a full refund, Lilicloth suggested keeping the unwanted items for a 40% refund. This led to lengthy back-and-forth emails.
- 🔁 The reviewer eventually returned two additional items that were mistakenly sent but faced more challenges proving they shipped them.
- 😫 Sadly, this unresolved situation has been causing ongoing stress since early this year for the upset customer.
- ❌ Due to their negative experience, this person strongly discourages others from shopping with Lilicloth.
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