Lexus Twickenham

Lexus dealer in Richmond upon Thames

Address: 161 Chertsey Rd, Twickenham TW1 1ER, United Kingdom

Phone: 442037338774

Region: Richmond upon Thames

Nearest station: Twickenham (0.35 miles)

Rated: 4.7/5 on Google.

Website

• 👍 First-time visitor: Impressed by the amazing customer service and professionalism, especially compared to their local Lexus dealership.
• 🤔 Mixed experience with car repair: Had a negative encounter when parts needed to be ordered, leading to a delay in picking up the car. Frustrated by lack of flexibility and respect for their time.
• 👌 Positive buying experience: A relaxed and exceptional customer service while purchasing their first new car. The salesperson, Dave Kearon, was upfront, kept them informed throughout the process, and followed up even after the sale was completed.
• 😃 Satisfied long-term customer: Purchased a pre-owned RX in 2014 and has been consistently happy with both the car and the excellent service provided by Lexus Twickenham.
• Overall, there is praise for Lexus Twickenham’s customer service and professionalism from most reviewers. However, one reviewer had a negative experience with a car repair appointment scheduling issue. The dealership seems to have loyal customers who are satisfied with both their cars and the people working at Lexus Twickenham.

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