Lewisham Housing Options

Local government office in Lewisham

Address: Laurence House, 1 Catford Rd, London SE6 4RU, United Kingdom

Phone: 442083147007

Region: Lewisham

Nearest station: Catford (0.29 miles)

Rated: 1.8/5 on Google.

Website

• 👍 Mixed opinions and experiences with Lewisham Housing Options:
• – Some customers express frustration with a lack of response and believe the department is a scam.
• – One reviewer shares their urgent situation as a homeless person with mental health issues, highlighting the difficulty in reaching their caseworker.
• – There is strong criticism towards an individual named Nicole Okot, described as the most incompetent person ever encountered.
• – Another reviewer expresses frustrations with not receiving a replacement caseworker and feeling ignored when trying to follow up on their case.
• – A suggestion is made to overhaul the entire department, implementing clearer policies and procedures for more effective operation.
• – A complaint is voiced regarding an unhelpful automated service.
• 💡 Key takeaways:
• 1. The department’s responsiveness appears to be inconsistent, leaving some customers frustrated and feeling ignored.
• 2. Urgent cases require immediate attention, especially those involving vulnerable individuals such as homeless people with young children and mental health issues.
• 3. Negative experiences related to specific caseworkers are mentioned, such as one called Namousa Kamara or Nicole Okot.
• 4. Reviewers emphasize the need for better communication and follow-up from staff members within the department.
• 5.

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