Kushiara Travels

Travel agency in Tower Hamlets

Address: 319 Commercial Rd, London E1 2PS, United Kingdom

Phone: 442077027460

Region: Tower Hamlets

Nearest station: Shadwell (0.24 miles)

Rated: 3.4/5 on Google.

Website

• 👍 Mixed opinions on customer service: Some reviewers had negative experiences with disrespectful male staff members, while others mentioned poor customer service in general.
• 💼 Inappropriate personal questions: One staff member was highlighted for asking personal questions about why money was being sent and their relationship to the receiver.
• ✨ Cultural influence: The business is owned and run by Bangladeshis, which may result in adverse treatment for individuals of other ethnicities.
• ⚠️ Lack of professionalism: Reviewers noted a need for improvement in customer service standards and treating customers with respect, emphasizing that this is not Bangladesh.
• 💁 Advice to female customers: Cautioned women to be careful when using the services due to disrespectful behavior from male staff members.
• 🛠️ Training needed: Suggested that businesses in the area, including Kushiara Travels, require training in providing good customer service without getting too personal.

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