Kingston Council
City government office in Kingston upon Thames
Address: High St, Kingston upon Thames KT1 1EU, United Kingdom
Phone: 442085475000
Region: Kingston upon Thames
Nearest station: Kingston (0.39 miles)
Rated: 1.6/5 on Google.
Opening Times
| Monday: | 9 AM–5 PM |
| Tuesday: | 9 AM–5 PM |
| Wednesday: | 9 AM–5 PM |
| Thursday: | 9 AM–5 PM |
| Friday: | 9 AM–5 PM |
| Saturday: | 9 AM–5 PM |
| Sunday: | Closed |
About Kingston Council
- 👍 Waste collection service is unreliable and bins are frequently missed.
- 👍 Reporting issues online is ineffective and the customer service is slow, leading to frustration.
- 👎 Parking attendants are strict and unsympathetic, as they issue tickets even in special circumstances like a pregnant wife needing convenient parking.
- 👎 Council fails in providing various services and communication with them is poor. They are unresponsive and claim to be unable to resolve issues.
- 😕 Mixed opinions on hounding residents for council tax while simultaneously delivering subpar services.
- 😕 Communication with the council is difficult due to long wait times on hold, rude staff, and unhelpful responses.
- Overall, the reviews reflect a negative sentiment towards Kingston Council. The waste collection service receives consistent criticism for its unreliability. The online reporting system lacks effectiveness and leads to further frustration. Parking attendants are described as strict without considering personal circumstances. Attendees have mixed opinions on the way council taxes are collected while services remain substandard. Communication issues persist with long hold times, rude staff, and unhelpful responses from the council representatives.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance
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