KGM Underwriting Services Limited

Insurance agency in Havering

Address: St James House, 27-43 Eastern Rd, Romford RM1 3NH, United Kingdom

Phone: 442085307351

Region: Havering

Nearest station: Romford (0.15 miles)

Rated: 2.2/5 on Google.

Website

• 👎 Some customers complain about slow service and delayed decision-making process after a no fault claim, resulting in being without a vehicle for over a month.
• 😊 Call handlers are described as helpful, but unable to speed up the process.
• 🔄 Mixed opinions on customer service: One customer praises Scott, who was delightful and resolved the issue quickly, while another customer criticizes the organization as awful.
• ❌ Dissatisfied customer advises against using KGM and suggests checking with insurance company for underwriters.
• 💰 Complaint includes an additional charge of £250.00 excess that was later removed after intervention from Auto Accidents.
• ⚖️ Customers complain about limitations on choosing their own garage and efforts made by KGM to prevent it despite cost savings of £2,000 for one reviewer.
• 💡 Note: Review contains contradictory information regarding liability for unauthorized parts ordered by garage.

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