KFC Surbiton – Brighton Road

KFC Surbiton - Brighton Road

Takeout restaurant in Kingston upon Thames

Address: 15 Brighton Rd, Surbiton KT6 5LR, United Kingdom

Phone: 442083990803

Region: Kingston upon Thames

Nearest station: Surbiton (0.28 miles)

Rated: 3.3/5 on Google.

Price range: £££

Website

Opening Times

Monday:10 am–12 am
Tuesday:10 am–12 am
Wednesday:10 am–12 am
Thursday:10 am–12 am
Friday:10 am–12 am
Saturday:10 am–12 am
Sunday:10 am–11 pm

About KFC Surbiton – Brighton Road

  • 🍗 Food: Some customers find the wings in the wrap inconvenient to eat, which was unexpected for regular KFC visitors.
  • 👦 Service: Mixed opinions, with one customer mentioning unprofessional treatment by “crazy youth” while another couldn’t rate zero stars due to missing order items.
  • 📦 Missing items: One customer ordered a 10-piece Wicked Variety Bucket but found that 8 hot wings and chicken fillets were missing. They drove to the restaurant and were told to contact JustEat for resolution.
  • ⚠️ Error explanation: When asked about their usual order processing, an Asian man at the restaurant mentioned that they pack and seal the food before it’s picked up by a JustEat courier. He suggested that perhaps the driver took the missing items.
  • ❌ Unresolved issue: The customer pointed out untouched seals on their order and requested a demonstration, during which the seal broke. This highlighted an error within KFC Surbiton’s team for not checking orders before they are sent out.
  • 💔 Diverging perspectives on service quality and missing item handling at KFC Surbiton – some negative experiences countered by lack of professionalism mentioned by another reviewer.

Options: Delivery, Takeaway, Dine-in, Fast service, Wheelchair-accessible entrance, Wheelchair-accessible car park, Wheelchair-accessible seating, Wheelchair-accessible toilet, Coffee, Late-night food, Quick bite, Lunch, Dinner, Catering, Counter service, Dessert, Wi-Fi, Wi-Fi, Toilets, Casual, Family friendly, Credit cards, Debit cards, Mobile Wallets, Credit cards, Kids’ menu

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