KFC Enfield – Coliseum Retail Park

Fast food restaurant in Enfield

Address: Retail Park Coliseum Retail Park, Great Cambridge Rd, Enfield EN1 3FB, United Kingdom

Phone: 0202083678138

Region: Enfield

Nearest station: Southbury (0.26 miles)

Rated: 3.3/5 on Google.

Price range: £££

Website

• 🍗 Mixed opinions on order accuracy and customer service, with some experiencing recurring issues and missing items in their orders.
• 🍗 Some customers appreciate that despite not receiving a printout from the ordering machine, their orders were still fulfilled without any issues. They found the food to be fresh and tasty, and the staff pleasant.
• 🍗 However, others have had negative experiences with messy conditions inside the restaurant after a refurbishment, and one customer noticed someone complaining about it. They advise against eating in due to the mess.
• 🍗 One customer was extremely disappointed with their chicken, finding it hard, tough, and with black marks and dried rack marks. They did not receive the usual quality and were unsatisfied.
• 🍗 Another customer expressed frustration with the lack of BBQ or mayo sauces available and observed employees chatting instead of assisting customers promptly. They also found feathers on their chicken, indicating inadequate preparation.
• 🍗 The recurring issue of missing items in orders, particularly meals for children, has left a lasting negative impression. While compensation vouchers were provided, the problem continues, suggesting staff under time pressure may be contributing to forgetfulness and mistakes.

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