K S Food & Wine

Convenience store in Lambeth

Address: 74 Clapham Park Rd, London SW4 7BX, United Kingdom

Phone: 442077388084

Region: Lambeth

Nearest station: Clapham Common (0.22 miles)

Rated: 1.7/5 on Google.

Website

• 🤬 They didn’t allow me to collect parcels for my friend despite providing all necessary ID and even being on a video call with my friend. Communication was impossible.
• 📦 Many negative reviews complain about their printer not working, making returns difficult. Some suspect they don’t want to store the packages.
• 🚫 Refused to accept an Evri parcel multiple times, causing inconvenience. People are advised not to use their services.
• ⚠️ Despite being listed as an Amazon Evri return shop, they rejected a package due to its size and asked the customer to come back on Monday. However, when the customer’s girlfriend returned on Monday, they refused it again because of its size.
• 😡 Every visit is marred by issues such as malfunctioning machines and lack of printer paper. Attempts at communication through phone calls have gone unanswered.
• 😒 On one occasion, staff even laughed at a customer who questioned why the machine wasn’t working again.
• Overall: Customers have faced difficulties in collecting parcels or returning them due to various problems including refusal based on parcel size or malfunctioning equipment.

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