K L S Interiors

Home improvement store in Brent

Address: 24 Scrubs Ln, London NW10 6RA, United Kingdom

Phone: 442089644502

Region: Brent

Nearest station: Dollis Hill (0.19 miles)

Rated: 3.4/5 on Google.

Website

• 👍 Customer had a negative experience with K L S Interiors:
• – Used their services for simple blinds in multiple offices.
• – Needed two blinds changed/new ones in 2023 but was told they were too busy indefinitely.
• – Tried to speak to manager/owner but no one returned calls.
• – Received an abrasive email equating correspondence to harassment.
• – Zero customer support or care, disappointing experience overall.
• 👎 Another customer decided not to use K L S Interiors again:
• – Issue with a blind installed in 2018 (not related to initial installation).
• – Rarely writes online reviews but felt compelled this time.
• 😕 Mixed opinions and diverging perspectives:
• – One review mentions negative reviews from staff calling KLS toxic, suggesting potential internal issues.
• – Review emphasizes lack of customer support and care, contrasting with other businesses that treat returning customers well and with respect.
• Overall, the key points from these reviews suggest that there were significant issues with customer support and communication at K L S Interiors. Some customers had unresolved problems and experienced abrasive behavior. However, it’s worth noting that one review mentioned separate negative feedback from staff about the company’s toxicity without providing specific details.

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