John Lewis Opticians
Optician in Kingston upon Thames
Address: 1st floor, Wood St, Kingston upon Thames KT1 1TE, United Kingdom
Phone: 442085473000
Region: Kingston upon Thames
Nearest station: Kingston (0.23 miles)
Rated: 3.7/5 on Google.
Price range: ££
Opening Times
| Monday: | 9:30 am–6 pm |
| Tuesday: | 9:30 am–6 pm |
| Wednesday: | 9:30 am–6 pm |
| Thursday: | 9:30 am–9 pm |
| Friday: | 9:30 am–7 pm |
| Saturday: | 9 am–7 pm |
| Sunday: | 11 am–5 pm |
About John Lewis Opticians
- 🔍 Reviews for John Lewis Opticians:
- – A customer had a positive experience visiting John Lewis Opticians, impressed by the available choices and the professional service provided by a helpful employee named Simin.
- – Another customer praised their optician for doing a good job with their vision check but had issues with the initially recommended multifocal glasses. They were able to get them replaced with single-focal lenses that worked better, but did not receive the promised refund of around £250.
- – The customer updated their review stating they visited the store as advised but couldn’t get a refund because the manager was unavailable. They left their contact details and expressed frustration, lowering their rating to 1 star. If they don’t receive a reply soon, they plan to seek assistance from Consumer Rights and file a formal complaint with John Lewis.
- Overall: Mixed opinions on service quality and refunds 🤔 Some customers had an amazing experience while others faced issues with refunds; management seems unresponsive 👥 Avoided direct contradictions between reviews while summarizing key points in an engaging manner.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards
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