JD Sports

Sportswear store in Lambeth

Address: 451-453 Brixton Rd, London SW9 8HH, United Kingdom

Phone: 442077373728

Region: Lambeth

Nearest station: Brixton (0.11 miles)

Rated: 3.8/5 on Google.

Price range: ££

Website

• 👍 Excellent customer service – one reviewer appreciated the approachable and helpful staff, specifically mentioning Laurence and the manager Georgia. They were given fresh trainers from the back instead of display trainers.
• 👎 Mixed opinions on changing room availability – one customer complained about being told that the changing room was closed when it wasn’t, feeling like a criminal as a regular customer.
• 👎 Uncomfortable experience with rushing staff – another reviewer had an uncomfortable experience with an employee rushing them and not allowing them to properly fit and try on shoes. They also felt that there weren’t enough staff per shift.
• 👎 Issues with shoe sizing and exchange – this same reviewer mentioned that they had problems with shoe sizing at the till, but were refused an exchange. The manager was described as aggressive and rude without any willingness to help.
• 🤔 Mixed opinions regarding cleanliness of shoes – while one person claimed that their shoes looked unworn except for underneath, implying potential issues with cleanliness or product quality, there is no consensus among reviewers on this matter.
• 💼 Quick process appreciated – one person mentioned that they appreciated the smooth and quick process in-store because they are always busy.

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