JD Sports

Sportswear store in Hounslow

Address: Unit 4B The Centre, Feltham TW13 4BS, United Kingdom

Phone: 442035973559

Region: Hounslow

Nearest station: Feltham (0.18 miles)

Rated: 3.8/5 on Google.

Price range: ££

Website

• 👠 JD Sports offers friendly service, with one customer praising their lovely service when buying Converse and Jordans.
• ⚠️ However, another customer had a negative experience at the Feltham branch, where they alleged their item wasn’t there but it actually was. Beware of such situations.
• 👟 Some customers are disappointed with the poor customer service and lack of fresh new boxed trainers. One person even received a pair that was worn on display. It’s recommended to check your purchase thoroughly.
• 🤝 On the other hand, there is a positive review about the store having a lot of stock available and friendly staff who helped with an online order for a child’s size exchange without any issues.
• 😔 Unfortunately, there are complaints about terrible customer service and staff not being helpful or attentive. Customers felt that employees didn’t care about their needs and were just standing around doing nothing.
• ⏰ There is an issue mentioned regarding conflicting closing times between the JD Sports app (which shows 7pm) and what the staff claimed (6pm). The manager did not take responsibility to get it changed in the app despite being asked by a customer.

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