Jacobs Prestige Motors Ltd

Motor vehicle dealer in Hillingdon

Address: 2 Reservoir Rd, Ruislip HA4 7TU, United Kingdom

Phone: 441895624611

Region: Hillingdon

Nearest station: West Ruislip (1.36 miles)

Rated: 2.8/5 on Google.

Website

• 👍 One customer had a negative experience with their car purchased from Jacobs Prestige Motors Ltd. They experienced an engine light issue that took over a month to fix, leaving them without a car. They also did not receive the log book even after multiple attempts.
• 👎 Another customer had a positive experience with the dealership. They bought a small cheap car and although it developed a gearbox issue, the staff were responsive and arranged for the repair.
• 👍 However, there was another negative review where the customer claimed that the car they bought was not as advertised and had an engine problem. They mentioned having a 6-month warranty but accused the dealership of lying, switching off their phones, and threatening them. The customer also expressed concerns about receiving their money back.
• 💬 The reviews show mixed opinions about Jacobs Prestige Motors Ltd. Several issues were mentioned, including delays in fixing problems, lack of communication regarding paperwork, and allegations of deception and threats from one dissatisfied customer.
• 💁 Overall, it seems there have been both positive experiences with prompt responsiveness to issues and negative experiences involving faulty cars and poor customer service from this dealership.

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