izzy removals

Moving company in Sutton

Address: 7 Leicester Cl, Worcester Park KT4 8TJ, United Kingdom

Phone: 442081917017

Region: Sutton

Nearest station: Stoneleigh (0.88 miles)

Rated: 3.8/5 on Google.

Website

• 👍 Great move from Wimbledon to Chelsea!
• – Helpful, friendly, and quick movers
• – Started at 9 AM and finished in 4 hours
• – Ivan and his colleague went above and beyond
• – Highly recommend
• 😕 Diverging opinion on customer service
• – One review praised Kosta for great customer service
• – Another review mentioned a stressful and unpleasant experience but excluded Stanley from the criticism
• 😐 Mixed feelings about communication and quoting
• – The movers on the day had communication issues, with one being rude and not speaking English well
• – There were discrepancies with the initial quote, as it did not account for all items to be moved.
• – Stanley quickly realized this but Kosta did not admit their mistake upfront when contacted.
• – The customer had to push for a discount on the second van after discussing options.
• ✅ Key Takeaways:
• 1. Positive moving experience: Helpful, friendly, quick movers.
• 2. Good communication from Stanley but some issues with another mover.
• 3. Discrepancies in initial quote led to last-minute adjustments.
• 4. Customer pushed for a discount on a second van.
• 5. Mixed opinions about Kosta’s customer service.

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