Islamic Travel

Travel agency in Croydon

Address: 13 Station Rd, London SE25 5AH, United Kingdom

Phone: 442039704500

Region: Croydon

Nearest station: Norwood Junction (0.03 miles)

Rated: 3.3/5 on Google.

Website

• 🌟 The reviewer booked an umrah package for 10 people and flights/visa for 2 people.
• 🌟 There were several issues that made the trip stressful and messy.
• 🌟 The night before traveling, they were informed that they might need to pay cash at the hotel due to a payment processing issue. Despite this, their booking and hotel were confirmed.
• 🌟 Upon arrival in Makkah, they were taken to a different hotel than expected. It was supposed to be a 4-star package, but it turned out to be a 3-star hotel.
• 🌟 They were told that there was no booking made for them at the hotel and their payment hadn’t been received. The staff at the hotel were rude about it and couldn’t help them.
• 🌟 As they had traveled all night with nowhere to rest, they contacted Bilal (presumably from Islamic Travel) for assistance but had to wait for a response as it was early.
• 🌟 They ended up driving around looking for hotels but couldn’t find any rooms available.
• 🌟 Despite the shortcomings, they decided to proceed with their umrah despite being tired from traveling.

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