IQOS Store
Tobacco shop in Kensington and Chelsea
Address: 133 Kensington High St, London W8 6SU, United Kingdom
Phone: 447719566615
Region: Kensington and Chelsea
Nearest station: High Street Kensington (0.11 miles)
Rated: 4.3/5 on Google.
Opening Times
| Monday: | 10 AM–7 PM |
| Tuesday: | 10 AM–7 PM |
| Wednesday: | 10 AM–7 PM |
| Thursday: | 10 AM–7 PM |
| Friday: | 10 AM–7 PM |
| Saturday: | 10 AM–7 PM |
| Sunday: | 11 AM–5 PM |
About IQOS Store
- 👍 IQOS is praised for being the only thing that helped someone quit cigarettes, after trying various other methods.
- 👍 The new IQOS Iluma model is highly recommended, as it offers a better draw and eliminates the need for cleaning and mess.
- 💔 One reviewer had a terrible experience with the company, claiming they took an unauthorized payment and provided poor customer service. They warn others to avoid using their services at all costs.
- 💔 Another customer expresses frustration with customer service, stating that they were unable to place an order online due to an error in their address. They felt it was the company’s fault but were given no solution except creating a new account with a different email address.
- ❗️ Mixed opinions exist regarding customer service: one review refers to it as rude and unprofessional, while another simply states it is horrible without providing specific details or reasons.
- Overall: IQOS appears effective for quitting smoking according to some customers. However, there are significant concerns raised about the company’s handling of payments and poor customer service experiences. Some reviewers caution against using their services due to these negative encounters.
Options: Delivery, In-store pickup, In-store shopping, Wheelchair accessible entrance, Wheelchair accessible restroom, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards
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