iPark Airport Parking

Valet parking service in Hounslow

Address: 16 St Dunstan’s Rd, Hounslow TW4 7QN, United Kingdom

Phone: 442082264707

Region: Hounslow

Nearest station: Hounslow West (0.71 miles)

Rated: 1.6/5 on Google.

Website

• 👎 Poor customer service, with T&Cs not fully explaining the reality of the service.
• 👍 Drop-off process was simple, but collection took 50 minutes and required multiple phone calls.
• 😡 Rude and unprofessional staff, resulting in road rage incident and injury with luggage.
• 👎 Long wait times of over 2 hours for car return, accompanied by continuous lies from the company.
• 💸 Complaints about financial issues – £60 refund requested but not received, and owed £65 for cancelled flight without any response.
• Summary:
• iPark Airport Parking has received negative reviews regarding their customer service, lack of transparency in their T&Cs, and unprofessional behavior from some staff members. While drop-off procedures were relatively easy for some customers, the collection process had significant delays. There were reports of road rage incidents involving a driver slamming luggage on a passenger’s head. Additionally, there were complaints about long waiting times for car returns accompanied by dishonesty from the company. Some customers have also expressed frustrations regarding financial matters such as missing refunds or owed payments after flight cancellations. It is advisable to consider these factors before choosing to use iPark Airport Parking’s services.

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