Imperial Air Tours

Travel agency in Haringey

Address: 89 Myddleton Rd, London N22 8NE, United Kingdom

Phone: 442088813036

Region: Haringey

Nearest station: Bounds Green (0.34 miles)

Rated: 3.4/5 on Google.

Website

• 👍 Mixed opinions on customer service:
• – One reviewer had a negative experience with the company’s lack of communication and unprofessional conduct during the pandemic.
• – Another reviewer criticized the company for their poor customer service, claiming they still haven’t received a full refund after over a year.
• 🤔 Uncertainty about business status:
• – A customer expressed concerns about whether or not the agency is still in operation since they have been unresponsive to emails and calls.
• 😕 Frustration with voucher redemption:
• – A person mentioned having a holiday voucher for Disneyland but couldn’t get in touch with the company to use it.
• 💔 Negative experiences and low ratings:
• – Both reviewers expressed disappointment and vowed never to use Imperial Air Tours again.
• 💼 Connection to previous positive experiences:
• – The first reviewer had higher expectations because their mother has been using the company for years without issues.
• 💼 Emphasize ABTA claim as solution:
• – The second reviewer advised others in a similar situation to file an ABTA claim for resolution.

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