IKB Travel

Travel agency in Westminster

Address: 230 Edgware Rd, London W2 1DW, United Kingdom

Phone: 442077248455

Region: Westminster

Nearest station: Edgware Road (Circle/District/Hammersmith and City) (0.04 miles)

Rated: 4.0/5 on Google.

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• 👎 One customer complains about poor customer service, calling IKB Travel “time wasters” and describing them as unprofessional and rude. They were unhappy with the quote they received for changing a flight, stating that it was the same price regardless of the season.
• 😫 The customer felt that the staff members spoke to them as if they were doing them a favor and couldn’t wait to get off the phone. They express sympathy for people who have to use this travel agent instead of booking their flights directly online.
• 💰 However, another reviewer has had a positive experience with IKB Travel, describing them as reliable and discerning agents. They mention specifically dealing with Mr. Kassim, who tailored an itinerary specific to their needs in a friendly and lighthearted manner.
• 🙏 Another review is in Arabic but seems to express gratitude for good treatment and service when booking a trip to Morocco through IKB Travel on September 3rd, 2022. The reviewer mentions Mr. Qasim (قاسم) respectfully.
• Mixed perspectives:
• 💼 One customer had negative experiences with poor customer service and felt frustrated by pricing inconsistencies when changing flights.

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