Iglu Cruise

Travel agency in Merton

Address: 2, 165 The Broadway, London SW19 1NE, United Kingdom

Phone: 442038483680

Region: Merton

Nearest station: South Wimbledon (0.37 miles)

Rated: 4.0/5 on Google.

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• 👍 Mixed opinions about Iglu Cruise’s customer support when flights are canceled – some had no support while others had arrangements made for them by the company (avoid direct contradiction).
• 👎 Some customers find it difficult to get help from Iglu Cruise through their live chat and phone line, with long wait times and being cut off.
• 👍 Previous positive experience with Iglu Cruise’s helpfulness, but now they are considered useless by some.
• 👎 Unhappy with Iglu Cruise’s after-service, as one customer wanted to cancel and rebook a cruise but was told they would lose their deposit instead of paying an admin fee.
• 😊 Positive interaction with Megan on social media who researched the issue fully and explained the process.
• 😕 Mixed opinions regarding Iglu Cruise – used to be helpful but now considered less helpful or even useless. Difficulty in getting assistance through live chat or phone line.

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