iCars UK

Used car dealer in Croydon

Address: 263-265 Brighton Rd, South Croydon CR2 6EN, United Kingdom

Phone: 447441953915

Region: Croydon

Nearest station: Purley Oaks (0.37 miles)

Rated: 4.2/5 on Google.

Website

• 👍 The staff were honest, polite, and provided fast service. No complaints.
• 👍 Wide variety of cars available at the dealership.
• 👎 One customer had a negative experience with a leaking gearbox and lack of assistance from the owner. They also felt that a faulty gas strut was being hidden.
• 🤝 iCars UK responded to the negative review stating that they are not responsible for faults after 11 months of trouble-free motoring.
• 🤔 Another customer disputed iCars UK’s response, claiming that their car was a different make and model from what was mentioned in the reply. They accused iCars UK of selling multiple bad cars without knowing who the complaints are from.
• 💯 Positive feedback on overall customer service and smooth transactions.
• Summary: iCars UK received mixed reviews. While some customers praised their honesty, politeness, and wide selection of cars, others had negative experiences with car faults and unhelpful staff. There is some dispute regarding which vehicle had issues, but overall customer service satisfaction seems to be positive.

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