ibis budget London Hounslow
Hotel in Hounslow
Address: 20 28 Staines Road For Car Park Use 65 Grove Road, Tw3 3Pu, London TW3 3JS, United Kingdom
Phone: 442085779137
Region: Hounslow
Nearest station: Hounslow Central (0.19 miles)
Rated: 3.7/5 on Google.
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About ibis budget London Hounslow
- 👍 Check-in was easy, staff team is lovely, and location is good for Heathrow airport.
- 🚫 Lifts weren’t working in the morning, causing inconvenience.
- 😟 Bed bugs were found in both the bed and on the floor, leading to anxiety about luggage and clothes.
- 💁♂️ Staff at the hotel have not responded to emails regarding bed bug issue resolution.
- 👵 Despite booking the wrong day due to old age mistake, helpful staff sorted it out quickly.
- 🏨 The room was clean, functional, and ideal for one’s needs.
- 💰 Paid £10 for overnight carpark which was well worth it. Overnight security personnel provided assistance as well.
- ✅ Received notification of a refund which may have been facilitated by helpful staff at the hotel.
- Summary: While check-in was smooth and the hotel’s location near Heathrow airport was convenient, there were some issues during the stay. The lifts weren’t working in the morning and there were reports of bed bugs in both bed and floor. However, receiving a refund after booking on a wrong day indicates that helpful staff members are present at this Ibis budget London Hounslow hotel.
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