Hush – Head Office

Corporate office in Lambeth

Address: hush Headoffice, Maritime House, 111 Old Town, London SW4 0JW, United Kingdom

Phone: 442076223725

Region: Lambeth

Nearest station: Clapham Common (0.22 miles)

Rated: 3.3/5 on Google.

Website

• 👎 No telephone number available for customer support.
• 👎 Lack of response to emails and no returns confirmation.
• 👎 Difficulties in reaching customer service and constant call disconnections.
• 🤷‍♀️ Mixed opinions on the service – some describe it as appalling while others mention it as very bad.
• 🤦‍♀️ Orders getting canceled or delayed, resulting in frustration for customers.
• 💔 Issues with refunds, including delays and non-functional voucher codes.
• 😞 Incorrect items being sent, leading to inconvenience for customers who had to return them.
• ✉️ Lack of communication regarding order statuses and delays.
• Summary:
• Hush – Head Office has received negative reviews regarding their customer service, lack of communication, difficulties in reaching support staff, delays in receiving orders, incorrect items shipped, and problems with refunds. Some customers have mentioned experiencing frustrations over a long period of time trying to resolve issues. While there are mixed opinions on the severity of the experience, overall it seems that Hush could improve their customer support processes and enhance their communication with customers.

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