HSBC Stratford
Bank in Newham
Address: Shopping Centre, Great Eastern Road Shop 59-61, Streetratford, London E15 1XF, United Kingdom
Phone: 443457404404
Region: Newham
Nearest station: Stratford (0.17 miles)
Rated: 2.9/5 on Google.
Opening Times
| Monday: | 9:30 AM–4:30 PM |
| Tuesday: | 9:30 AM–4:30 PM |
| Wednesday: | 9:30 AM–4:30 PM |
| Thursday: | 9:30 AM–4:30 PM |
| Friday: | 9:30 AM–4:30 PM |
| Saturday: | 9:30 AM–1 PM |
| Sunday: | Closed |
About HSBC Stratford
- 🚪 Some customers had issues with the opening hours of the branch, as they closed the glass door before 4:30pm and customers had to argue with the doorman to be let in before office hours.
- 👥 The bank reception staff was criticized for leaving their desk early and not being willing to serve customers before 4:30pm.
- ⏰ One customer had a negative experience with long wait times and rude customer service when trying to change their name, while another customer praised a different branch (Nationwide) for its quick service and good customer service.
- 💼 A customer visited the Stratford branch to set up an old-style physical key for online banking but was instead offered a better option of using a mobile app. They found the staff member, Mohsin, very helpful and left with a positive experience.
- 😊 Another customer expressed satisfaction with Abdul Azad’s support, finding him professional, friendly, and polite.
- ⚖️ Mixed opinions on customer service: some described it as poor or rude while others praised specific staff members for being helpful.
Options: Wheelchair-accessible entrance
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