HSBC Hayes
Bank in Hillingdon
Address: Middlesex, 2 Station Rd, Hayes UB3 4BY, United Kingdom
Phone: 443457404404
Region: Hillingdon
Nearest station: Hayes and Harlington (0.24 miles)
Rated: 2.4/5 on Google.
Opening Times
| Monday: | 9:30 AM–4:30 PM |
| Tuesday: | 9:30 AM–4:30 PM |
| Wednesday: | 9:30 AM–4:30 PM |
| Thursday: | 9:30 AM–4:30 PM |
| Friday: | 9:30 AM–4:30 PM |
| Saturday: | 9:30 AM–1 PM |
| Sunday: | Closed |
About HSBC Hayes
- 👎 Rude and dodgy customer service
- 👎 Staff took personal information but didn’t follow up as promised
- 👍 Diverging opinions on whether the staff are helpful or rude
- 👎 Lack of technology and staff at the branch
- 👎 Difficulty in opening an account due to server issues and long waiting times
- 👍 Positive experience with Dina, who provided excellent service
- 👎 Complaints about being understaffed and having to wait for hours
- In summary, customers have had mixed experiences with HSBC Hayes. Some have encountered rude and unhelpful staff, while others have had positive interactions. There are complaints about a lack of technology and efficient service at the branch. Opening an account has been difficult due to server issues and long waiting times. However, there was also praise for one staff member, Dina, who provided a refreshing experience. Overall, there seems to be a need for improvement in customer service efficiency and staffing levels at the branch.
Options: Wheelchair accessible entrance
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