HSBC East Ham
Bank in Newham
Address: 118 High St N, London E6 2HX, United Kingdom
Phone: 443457404404
Region: Newham
Nearest station: East Ham (0.17 miles)
Rated: 3.1/5 on Google.
Opening Times
| Monday: | 9:30 AM–4:30 PM |
| Tuesday: | 9:30 AM–4:30 PM |
| Wednesday: | 9:30 AM–4:30 PM |
| Thursday: | 9:30 AM–4:30 PM |
| Friday: | 9:30 AM–4:30 PM |
| Saturday: | 9:30 AM–1 PM |
| Sunday: | Closed |
About HSBC East Ham
- 👎 Negative reviews:
- – Some staff lack communication skills and were unable to explain things properly.
- – Inconsistent information provided regarding the acceptance of bank statements.
- – Long waiting times due to being short-staffed and inefficient service.
- – Complaints about one staff member being idle while others are busy.
- 🤔 Mixed opinions:
- – Good customer service from a knowledgeable and helpful staff member named Paulina, seen as an asset.
- – Positive experience with John at the reception desk who provided thoughtful and resourceful assistance during a busy period.
- 👍 Positive review:
- – Impressed with the work of Mujgian Ruseva and Afshin, as they took time to explain everything thoroughly while opening an account.
- 😕 Different perspectives:
- – Mixed opinion on staff competence; some were lacking while others displayed excellent customer service skills.
- 💬 Overall takeaways:
- The HSBC East Ham branch has received mixed feedback on various aspects, including communication skills, efficiency, waiting times, and competency of its staff members. However, there are shining moments where customers have encountered knowledgeable individuals providing excellent customer service.
Options: Wheelchair-accessible entrance
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