HSBC Catford
Bank in Lewisham
Address: 149 Rushey Grn, London SE6 4BQ, United Kingdom
Phone: 443457404404
Region: Lewisham
Nearest station: Catford (0.38 miles)
Rated: 2.5/5 on Google.
Opening Times
| Monday: | 9:30 AM–4:30 PM |
| Tuesday: | 9:30 AM–4:30 PM |
| Wednesday: | 9:30 AM–4:30 PM |
| Thursday: | 9:30 AM–4:30 PM |
| Friday: | 9:30 AM–4:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About HSBC Catford
- 👍 The reception and office staff at HSBC Catford are highly praised for being extremely helpful and happy to assist with anything.
- ⚠️ There was an incident where a customer’s money got jammed in the cash machine and, although it was eventually returned, the staff refused to compensate with real money.
- 👍 Despite being a small branch, HSBC Catford has excellent staff who go above and beyond to serve their customers.
- ⚠️ Some customers criticize the poor customer service at this branch, highlighting long queues due to limited cashiers and outdated facilities like an old and often out-of-order cash machine.
- ⚠️ One reviewer claims that fraud occurred at this branch as someone managed to transfer thousands of pounds using a fake driver’s license, suggesting the possibility of an inside job.
- 👎 Another customer expresses disappointment with the overall customer service from both employees and managers. They note that there is no proper greeting when entering the bank in the morning.
- 👍 This particular reviewer mentions that they used to frequent another HSBC branch until it closed down, making this location their nearest option now.
Options: Wheelchair-accessible entrance
User Feedback
There are no reviews yet. Be the first one to write one.