HSBC Balham
Bank in Wandsworth
Address: 117 Balham High Rd, London SW12 9AS, United Kingdom
Phone: 443457404404
Region: Wandsworth
Nearest station: Balham (0.12 miles)
Rated: 2.7/5 on Google.
Opening Times
| Monday: | 9:30 AM–3:30 PM |
| Tuesday: | 9:30 AM–3:30 PM |
| Wednesday: | 9:30 AM–3:30 PM |
| Thursday: | 9:30 AM–3:30 PM |
| Friday: | 9:30 AM–3:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About HSBC Balham
- 🙂 Experience similar to a previous reviewer regarding ID verification at HSBC Balham branch
- 👤 Counter staff unable to verify ID, causing increased waiting time for customers
- 💼 Only one staff member capable of performing ID verification, leading to inconvenience for customers
- 😕 Lack of clarity on when the staff member will be available, resulting in wasted trips for customers
- 😊 Positive experience with friendly and down-to-earth staff, particularly Suresh who sets a welcoming tone at the branch
- 🔑 Suresh has extensive experience and goes above and beyond to assist customers, arranging follow-ups when needed
- ⚙️ Branch focuses on providing friendly service and efficient assistance, making it a refreshing experience overall
- ⚠️ Issues reported with cash machines taking customers’ cards on multiple occasions during recent visits
- ❌ One customer’s new First Direct card was not accepted by the pay-in machine and received no assistance from the counter staff.
Options: Wheelchair-accessible entrance, Wheelchair-accessible car park
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