HSBC
Bank in Bexley
Address: 237 Broadway, Bexleyheath DA6 7EL, United Kingdom
Phone: 443457404404
Region: Bexley
Nearest station: Bexleyheath (0.48 miles)
Rated: 2.6/5 on Google.
Opening Times
| Monday: | 9:30 AM–3 PM |
| Tuesday: | 9:30 AM–3 PM |
| Wednesday: | 9:30 AM–3 PM |
| Thursday: | 9:30 AM–3 PM |
| Friday: | 9:30 AM–3 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About HSBC
- 👍 The advisor gave inaccurate advice, resulting in a wasted trip. Staff training needs improvement.
- 👍 A loyal customer for almost 50 years with no problems and great staff.
- 😊 Helpful and understanding staff, especially towards those with mental health issues.
- 👍 Excellent bank with competent staff who are good at their job.
- 🤔 Mixed opinions on customer service – some found it unacceptable and unhelpful, while others praised the cashiers but criticized other staff members.
- 😠 Frustration over spending 2 hours on hold to speak to someone on the phone.
- 😕 Complaints about unhelpful and rude staff.
- Summary: HSBC received mixed reviews regarding their customer service. Some customers had positive experiences with friendly and patient employees, while others encountered unhelpful or rude staff members. There were also diverging opinions about the accuracy of advice given by advisors within branches. However, there was consensus that cashiers were efficient and some long-term customers appreciated the overall service provided by HSBC.
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