Howdens – Twickenham

Kitchen furniture store in Richmond upon Thames

Address: Twickenham trading Estate, Unit 3A Rugby Rd, Twickenham TW1 1DQ, United Kingdom

Phone: 442087443040

Region: Richmond upon Thames

Nearest station: Twickenham (0.49 miles)

Rated: 4.0/5 on Google.

Website

• 👍 Zak, a kitchen designer at Howdens Twickenham, is highly praised for being knowledgeable, patient, and understanding. Customers love their kitchen design and recommend Zak.
• 👎 One customer had a negative experience when they visited the showroom without an appointment. They felt ignored by the staff and had to actively seek assistance.
• 👍 The staff at Howdens Twickenham are described as helpful, friendly, and willing to go the extra mile for customers. They even offer to use their own vehicles to pick up items from other branches.
• 👍 Another customer appreciates the great price and excellent service they received from Howdens Twickenham.
• 👎 On the other hand, there is a complaint about terrible customer service and a failure to address mistakes. The reviewer mentions inexperienced staff and arrogant management with a blame culture.
• ✨ Mixed opinions exist about the level of service at Howdens Twickenham. While some customers have positive experiences with helpful staff members like Zak or appreciate the overall friendly service, others encounter problems with unresponsive employees and mistakes not being rectified properly.

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