House of Reeves

Furniture store in Croydon

Address: Reeves Cor, Croydon CR9 1QS, United Kingdom

Phone: 442086883136

Region: Croydon

Nearest station: Church Street (0.06 miles)

Rated: 4.2/5 on Google.

Website

• 👍 Positive:
• – Ordering, in-store experience, and delivery were fine.
• – Grandparents have bought furniture from House of Reeves for a long time.
• 😕 Mixed opinions:
• – Sofa seats became misshapen after a few months and the manufacturers suggested redressing it after every use.
• – Cushion backs are too big for the covers, causing an unpleasant appearance.
• – The visit from Home Serve resulted in a slanderous report, but evidence showed discrepancies in the report’s claims.
• ❌ Negative:
• – The customer had issues with the quality of their sofa and experienced problems with Home Serve’s visit.
• – Slow progress is being made in resolving these issues.
• 💬 Personal takeaway:
• A customer had an unfortunate experience with their sofa purchase at House of Reeves. While there were some positive aspects to their shopping journey, such as the ordering process and delivery, they faced challenges with misshapen seats and poorly fitting cushion covers. Additionally, they encountered problems during a visit from Home Serve, which led to a dispute over an inaccurate report. Despite having visited House of Reeves for years due to family tradition, they expressed disappointment and frustration, urging others to avoid the store.

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