Hotel Rafayel
Hotel in Wandsworth
Address: 34 Lombard Rd, London SW11 3RF, United Kingdom
Phone: 442078013610
Region: Wandsworth
Nearest station: Imperial Wharf (0.39 miles)
Rated: 4.0/5 on Google.
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About Hotel Rafayel
- 🌟 Spa facilities: Sauna, steam room, cold pool, and hot tub were designed nicely. Some wished there were more than one of each.
- 🌟 Gorgeous and spacious rooms with large windows offering a great view of the Thames.
- 🌟 Staff decorated the bed with rose petals for the anniversary celebration.
- 🌟 Dinner was very nice and reasonably priced for a 5-star hotel. Quick service and tasty food, especially the cheesecake for dessert.
- 😕 Some staff members were observed standing around, including one who used their phone on the stairs near a guest, which made them slightly uncomfortable.
- 🎉 Overall, it was a perfect gateway for their anniversary and they would definitely stay again and recommend to others.
- 😐 Another reviewer had higher expectations for a “5-star” hotel. They found the initial experience questionable when directed to what seemed like a cleaning cupboard instead of reception.
- ⚖️ Mixed opinions on customer service and luxury treatment from this particular reviewer as they are not overly picky in these areas.
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